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CaptionPass

Professional caption delivery QA for editors and producers.

Product

  • Free caption converter
  • Fix captions
  • Pricing
  • What is CaptionPass?
  • API
  • Sign in
  • Dashboard
  • Enterprise

Learn

  • SRT vs VTT
  • YouTube caption upload issues
  • Why your captions are not showing
  • Fix overlapping subtitles
  • Educators
  • All guides →

Legal

  • info@captionpass.com
  • Privacy
  • Terms

© 2026 CaptionPass. Caption reliability layer for delivery.

Privacy Policy

Last updated: June 2026

Data we process

CaptionPass processes uploaded subtitle files in memory for the duration of a single request on the public converter. We do not persist file contents on disk or in any database.

Free-tier usage counter

To enforce the free-tier limit, we increment a coarse per-client daily usage counter (a salted identifier derived from network signals such as the viewer address when present). The counter contains no file contents and resets on UTC calendar days.

What we do not store

Anonymous public converter runs do not save your caption text after the response completes. Pro workspace users may save projects; that data is stored in your account per our terms.

Third-party analytics

We do not run third-party analytics on this site at the time of writing. If that changes, this page will be updated and the new behavior will go live in the same release.

Contact

Questions? Email support@captionpass.com.